Bills
We encourage you to contact your provider if you are experiencing hardship. We also acknowledge that not every need for support is hardship and other servic...
Sun, 21 Apr, 2024 at 2:32 PM
The Bills page in HelpPay contains all of your uploaded and automatically populated bills (achieve automatically populated bills by connecting your existing...
Tue, 23 May, 2023 at 4:03 PM
The Help Others page has everything you need to make a contribution to someone else's bill. On this page, you can view help requests, amounts due, due d...
Tue, 23 May, 2023 at 4:03 PM
HelpPay is here to help those in need, get the help they need, and to have this done in a secure and easy way, with peace of mind that money paid, will go d...
Tue, 23 May, 2023 at 4:03 PM
You may remove a bill from your Bills page if no one has contributed to your bill. If you have uploaded a bill and have noticed that you may have got some d...
Tue, 23 May, 2023 at 4:06 PM
Automatically share bills from a certain Provider with a Helper or a group of Helpers. To do this, both the Customer and Helper or group of Helpers need to ...
Tue, 23 May, 2023 at 4:08 PM
You can share your bill with multiple people for help and have multiple people make contributions to your bill through HelpPay. However, if someone is v...
Tue, 23 May, 2023 at 4:13 PM
HelpPay uses BPAY details for uploaded bills to ensure that payments made are linked to a Provider and not to someone's account. If a Customer is using ...
Tue, 23 May, 2023 at 4:14 PM
If you have requested a Helper to help with a certain bill, you will be able to select the bill and see a list of those you have requested help from directl...
Tue, 23 May, 2023 at 4:15 PM
If you have paid your bill or made a contribution to your bill outside of HelpPay, you will need to update your bill within HelpPay. This is to ensure that ...
Tue, 23 May, 2023 at 4:17 PM