Payments
All transactions within your banking app that contain 'g.co/helppay' in the business name, are Google Pay Transactions. These transactions are not i...
Tue, 23 May, 2023 at 4:20 PM
Processing time: We are working hard to ensure that all payments are processed as quickly as possible. Please allow for current processing times of 2 bu...
Tue, 23 May, 2023 at 4:21 PM
HelpPay provides an easy and secure way for customers to share their bills and get help from those that care. If you are looking to help someone in need, He...
Tue, 23 May, 2023 at 4:22 PM
We currently do not have an automatic payments feature but we are working on releasing this feature in the near future. This will allow you to make reg...
Tue, 23 May, 2023 at 4:22 PM
Please check that you have sufficient funds in your nominated payment method. If you have sufficient funds and your payment has been canceled, your payment ...
Tue, 23 May, 2023 at 4:26 PM
Once you have made a contribution to your bill or you have contributed to someone else's bill and have confirmed your payment, either through the public...
Wed, 24 Nov, 2021 at 4:47 PM
When making payments either directly through the HelpPay app or through our HelpPay payment page through your browser, you will always receive a confirmatio...
Tue, 23 May, 2023 at 4:27 PM
Diverting payments with Bill Upload: When a Customer uploads their own bill, the Customer must enter a valid BPAY biller code and reference number. We use ...
Tue, 23 May, 2023 at 4:30 PM
HelpPay does not accept additional payments to be made above the amount due on a certain bill at this time. We only allow the maximum outstanding bill amoun...
Tue, 23 May, 2023 at 4:31 PM
Upload a bill into HelpPay to share it with friends and family for help or help others with their bills. Minimum Payment Please be aware that there...
Tue, 23 May, 2023 at 4:32 PM