Commercial arrangements, receipts and payments

How much do we need to pay to partner with HelpPay?
There are two options for you to partner with HelpPay, the Business Plan which is a paid partnership and the no charge integration which is the Brand Partne...
Thu, 1 Jun, 2023 at 4:52 PM
Is HelpPay more expensive than our traditional payment channels?
HelpPay provides a service without cannibalising existing cheaper channels such as BPAY. In many instances, depending on your implementation choices, HelpPa...
Wed, 24 Nov, 2021 at 3:14 PM
How are payments remitted to you?
We will interface with your preferred banking channel and remit payments directly to you along with a reconciliation file.   Alternatively, we can remit pa...
Wed, 24 Nov, 2021 at 3:16 PM
How do you make sure there are not over payments?
HelpPay’s platform will not allow a bill to be paid for more than the total owing. Only one person can contribute to the bill at any one time. Our patent-pe...
Wed, 24 Nov, 2021 at 3:33 PM
How is GST handled?
Payments passed to Providers will be fully inclusive of GST.
Wed, 24 May, 2023 at 1:45 PM
What payment methods does HelpPay accept from Customers who use the app?
HelpPay accepts the following payment methods: Australian credit and debit cards,  Apple Pay Google Pay Additional payment methods such as direct bank...
Wed, 24 May, 2023 at 1:46 PM