HelpPay provides a service without cannibalising existing cheaper channels such as BPAY. In many instances, depending on your implementation choices, HelpPay can be a zero-transaction cost service to your business.


Like other payment channels, HelpPay incurs third-party transaction costs to process payments. Due to the unique commercial construct of HelpPay, there are several ways the pricing options can be structured to cover these transaction costs – often making our payment channel a zero-transaction cost to your business. We provide flexibility by enabling some sharing of HelpPay transaction fees between:

  • You, the Provider
  • The Customer 
  • The Helpers who pay bills on behalf of your customers