Error Message:

"The amount you have entered is not correct or is not accepted for this bill"

Troubleshooting steps:

  1. Check that all BPAY details are correct 
  2. Some billers have a minimum BPAY amount (this can be an issue when trying to contribute less than $15 for some billers) Try increasing your contribution amount 
  3. The biller has set up an Intelligent Customer Reference Number (iCRN), which means you will need to pay the amount in full or make payments towards your bill before the due date or both. Learn more by visiting Intelligent Customer Reference Number