Error Message:
HelpPay does not support the operating system you are running, please upgrade your OS to get the latest version of the HelpPay application.
HelpPay supports the following operating systems:
- Android 11 and above
- IOS 14 and above
To resolve this issue:
You can update your operating system or create and access your HelpPay account through your web browser, either on mobile or desktop by visiting helppay.app.
Updating your operating system:
1. Check what operating system you are currently running:
On Android: Settings > About Phone > Software Information > Android Version
On Apple: Settings > General > About > Software Version
2. Update your operating system if it is not supported by HelpPay. Update your software by:
On Android: Settings > Software Update > Download and Install
On Apple: Settings > General > Software Update
Use HelpPay Web (the web browser version of HelpPay):
Create and access your HelpPay account by visiting helppay.app.
Need further support?
Email our Support team at [email protected]