Automatically share bills from a certain Provider with a Helper or a group of Helpers. To do this, both the Customer and Helper or group of Helpers need to opt-in and have the HelpPay app, as you won't be able to automatically share bills with someone through a browser payment page. 


How automatically shared bills work:

Once the Customer and Helper have successfully set up automatically shared bills, each time a Customer uploads a bill from that Provider, the Helper will receive an email notification that a bill has been shared and see the bill on their Help Others page. The bill will look slightly different from other shared bills to show you this is an automatically shared bill. 

For Customers, when you upload a bill, you will see the name of those you have set up automatic bill sharing with under 'People you have asked'. You can find the 'People you have asked' section by clicking on your bill from the Bill page. 


To set up automatically shared bills

The Customer needs to opt-in when sharing a bill from a Provider they would like to automatically share future bills from and the Helpers need to opt-in when making a payment towards a bill from this Provider. A reminder that both the Customer and Helper need to opt-in for automatic sharing to work.



For a Customer to opt-in to automatically share bills:

  1. Go to Bills 
  2. Select a bill from the Provider that you would like to automatically share new bills from
  3. Select Ask for help
  4. Select Ask via contact
  5. Select the contacts that you would like to share bills with
  6. Check the box Automatically share new bills from this Provider with these contacts. Helpers will need to opt-in to receive these Provider's bills on the payment page.
  7. Confirm by selecting Send request



For a Helper to opt-in to automatically see shared bills in their feed:


A Helper will need to contribute to a bill from the Provider they want to see new bills from. New bills from this Provider will be shown in their Help Others feed. 

  1. Go to Help Others
  2. Select the bill from a Provider that you would like to contribute to and receive new bills from in your Help Others feed
  3. Select Give help
  4. Fill in your payment details 
  5. Check the box Show future bills from this Provider in your feed
  6. To confirm payment and your opt-in, select Pay Now